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The International City/County Management Association (ICMA) has recognized the City of Hudson with a Certificate of Achievement in Performance Management for its commitment to a culture of data-driven decision-making, which includes comparative analysis, process improvement, and public reporting. The Hudson Data Hub showcases some of the City’s transparency efforts with reporting on several key indicators through the use of interactive tools such as dashboards, story maps, and web applications. Cities that receive ICMA certificates are internationally recognized as models of exemplary performance management.
“Performance management is a bedrock principle of professional local government management,” ICMA Executive Director Marc A. Ott said. “As COVID-19’s impact on our communities lingers on, we hope that by recognizing these leaders, we are encouraging others to measure how well their organization is performing, and making a commitment to collect and analyze data, report it transparently, and use it to continuously engage their communities and improve their organizations during these unprecedented times.”
Certificates are based on established criteria and are awarded at three levels: Achievement, Distinction, and the highest level of recognition, Excellence. Recipients at all levels collect and verify data to ensure reliability, train staff in performance measurement, and report data to the public through budgets, newsletters, and/or information provided to elected officials.
Certificates of Distinction are awarded to those who also provide comparative and benchmarking information to the public, use performance data in strategic planning and operational decision-making, and share their knowledge with other local governments through presentations, site visits, and other networking activities.
Certificates of Excellence go to those who also track and report key outcomes, survey residents and local government employees, incorporate data into performance dashboards or other visual communications, and foster the development of a performance culture throughout their organizations.
The City of Hudson is among 16 jurisdictions receiving the Certificate of Achievement, and one of 60 recognized overall.
A complete list of recipients and examples of programs that exemplify the certificate criteria appear on the Certificate Program page on the ICMA website.
ICMA will officially recognize recipients at its digital event, UNITE, September 23-26.
ICMA, the International City/County Management Association, advances professional local government management worldwide through leadership, management, innovation, and ethics.
ICMA provides member support, publications, data and information, peer and results-oriented assistance, and training and professional development to more than 12,000 appointed city, town, and county leaders and other individuals and organizations throughout the world. The management decisions made by ICMA’s members affect millions of individuals living in thousands of communities throughout the world, from small villages and towns to large metropolitan areas.