Emergency Notification

Summit County Emergency Notification System (Reverse Alert)

Reverse Alert is a unique component to the County of Summit Emergency Notification and Warning System. The service is capable of warning citizens of severe threats to health and safety by sending emergency messages to email addresses, hearing impaired receiving devices and telephone lines (business lines, cellular phones and home numbers). The more methods you provide to be notified in an emergency, the better chance you will have of getting that notification in a crisis situation.

Reverse Alert Registration

All Summit County citizens with published telephones numbers listed in the white pages (business and residential lines) will receive Reverse Alert emergency messages. Messages will also be dispatched to citizens who register their communication devices for this unique service. The more personal lines of communication you register with Reverse Alert, the more likely you are to receive an emergency message in a timely and efficient manner. If there is a change to your personal contact information, simply access your Reverse Alert profile and update your information.

All personal contact information registered in the Reverse Alert system will be protected, kept strictly confidential and will only be used for emergency purposes. To enroll, visit Summit County Reverse Alert.

What is the Summit County Reverse Alert System?

This service allows you to sign up to receive emergency notifications on your cell phone, work phone, text message, e-mail, home phone, and more. You can also choose the locations you want to be contacted about. You can receive notifications about emergencies that may affect your home, your parents' home, your workplace, and your child's school, as long as those locations are within the boundaries of Summit County.

How Reverse Alerts Work

When we issue a message about a potential safety hazard or concern, messages will be sent to all standard voice and text communication devices that you have registered, including landline phones, cell phones, e-mail, and more. If you don't confirm receipt of the message, the system will try to reach your second contact number or email. The system will continue trying to contact you until it receives a confirmation from you.

When will it be used?

The system will be used to notify the public about imminent threats to health and safety. Public safety officials will send alerts about emergencies.

How do I sign up?

Visit Summit County Reverse Alert to sign up.

Will I still get emergency notifications if I don't sign up?

If you don't sign up, you will still receive notifications on published telephones, but nowhere else.

What if my phone number or e-mail address changes?

The system is only as good as the information you provide. If your cell phone, work phone or email address changes, you must go to your profile and update the information. The one exception is published telephones. If a published telephone changes to another number, that information will be automatically updated.

Will my contact information be shared with others?

No, the information that you provide will be used for emergency purposes only. We will not give or sell your telephone numbers or email addresses to any vendor or other organization.